Need WordPress Help, Support, and Maintenance?
We’ll address your current WordPress issues and get you on the right track. From there, we’ll handle your weekly backups, plugin updates, software upgrades, security monitoring, uptime monitoring, routine maintenance, and everything in between, allowing you to focus on running and growing your business.
You’ll rest easy knowing that we’ll be there to take care of anything you need with your website.
How We Support Your Website
WordPress software upgrades are applied weekly, so websites never get out of date.
WordPress plugins are updated weekly, so websites always have the most secure releases.
Backups are taken once a week and stored off site in a secure cloud location.
A WordPress firewall is applied and configured to thwart attackers and break-ins.
If a site goes down, we’ll know in less than 5 minutes so we can intervene.
Sites are tested visually each week, to ensure they’re working correctly to the eye.
Caching, compression, and database cleansing are applied weekly to keep sites fast.
Software-based crawls are done once a month to identify and fix errors over time.
Each site supported includes up to one hour of basic content updates
Compare WordPress Help, Support, and Maintenance Packages
All packages are month-to-month and you won’t be locked into a contract. You can cancel anytime. If you want to get started without a commitment, we also offer one-time project rates and custom small business website builds
Since Louisville Web Nerds was founded, we have steadily helped dozens of clients in the Louisville, KY area build their businesses with a current 5-Star Google Review Rating. View our support and maintenance packages below.
All Plans Include Exclusive Support Access
All plans include exclusive personal support access for your website needs. Due to high demand of our support services, we rarely do hourly work these days, and when we do, it usually results in an ongoing support relationship after the face.
The plans below guarantee exclusive personalized support access, which is not available through any other means.
Personal WordPress Support Plan
Perfect for hobbyists or mom-and-pop shops who need someone to look after their website. In this plan, we provide peace of mind by performing weekly software updates of all of your plugins and WordPress software. We’ll also backup your website at least once a week, sometimes more depending on the site.
We’ll manage your server cache, web security, monitor for uptime 24/7, and will make sure your site is optimized to perform well. We’ll also do a proactive crawl of your website to scan for errors, and will work in fixing those errors as time allows.
Lastly, we’ll provide basic support and maintenance updates to your content to make sure your website stays up to date. Typically these are things like address and phone number changes, modifying the content of existing pages, adding new images, adding menu items, etc..
Small Biz WordPress Support Plan
Built for small businesses with a few employees or contractors who do not have in-house IT talent, this plan will help you grow your website more quickly than the Personal plan.
In this plan, we provide everything the previous plan provides and you’ll get added time to that you can use to build out new content, pages, features, and software on your website. This is the perfect plan for small businesses who want to grow their website over time, and need an expert to keep it maintained. This is our most popular plan.
Typically we’ll spend up to one hour per month of design and development with this plan.
Business WordPress Support Plan
Built for established businesses with a growing number of employees who would like to outsource their web operations and continue to grow their website over time.
In this plan, we provide everything the previous plans provide and you’ll get added time to build out your website more quickly. We’ll be able to build new content for you, as well as new features, integrations, etc. We also include analytics tracking and upgraded hosting in this plan, and allow additional contact options.
Typically we’ll spend up to two hours per month of design and development with this plan.
Enterprise WordPress Support Plan
Created for well-established small businesses that do not have dedicated in-house IT talent, want to grow their WordPress website content and functionality, and may have higher support, maintenance, and hosting needs, such as membership sites, e-commerce, and other more complex software usages.
In this plan, we provide everything the previous plans provide, plus additional time and support options. We’ll be able to help you build your website quickly over time with this plan, and will also guide you along the way to help you reach your business goals.
Need More or Less? Not Sure?
The plans above are the most commonly requested for WordPress help, however, there are some needs that may fall outside of these. For example, if you just need someone to keep your software updated and do not need help with content updates, or if you need help with more intensive work such as software integration, digital marketing funnels, lead creation, membership sites, etc, we can help support arrangements that are higher or lower than the ones listed above.
Get Started Today
If you have questions about any of these plans, feel free to contact us using the form on this page, by calling or texting Cody at 812.987.3266, or by emailing firstname.lastname@example.org
Looking for Help With SEO?
We offer SEO assistance as well as an add-on service to any of our support packages, or as a standalone service. If you’re looking for SEO help in the Louisville area, or are open to working with us on a remote-basis, we’ll be happy to chat with you. You can learn more about our SEO services here.
Don’t See What You Need Here?
If your needs fall outside of the plans above, feel free to get in touch to see if we can custom tailor a package that fits your needs. Please also see our List of Services, and FAQs page to see if your answer is addressed there.
* Monthly plans are billed every four weeks